At Franciscan Beacon Hospital, for your convenience and safety, you can let us know when you plan to arrive at the Emergency Department.

Privacy Policy

I. Registration

We treat any individually identifiable personal information you give us (“Individual Information”) as confidential. Such Individual Information includes, but is not necessarily limited to, your name, address, email address or telephone number. You may browse the Website without registering or providing any Individual Information. However, you are required to register for certain services, such as our free health emails or discussion boards (when available). We may use and disclose your Individual Information for our own internal uses. We will not disclose your Individual Information to third parties except under an agreement of confidentiality or as otherwise provided under the Terms of Use or this Privacy Policy. Franciscan Alliance may disclose Individual Information, pursuant to any applicable law or legal process (like a subpoena or court order). We also use your information if you violate our Terms of Use for participation in these forums and we have to contact you.

We may use Individual Information you provide in a non-individually identifiable form, which may be used in combination with information collected from other individuals to produce non-individually identifiable, aggregated statistical information (“Aggregated Information”). For example, we collect and use demographic information, such as the percentage of female visitors or the number of visitors of a certain age, in order to improve the content of our site. We may use this Aggregated Information for any purpose and also may share this Aggregated Information with partners or other third parties.

II. Security of Information

Franciscan Alliance implements security procedures designed to protect personal information you submit to us from misuse or unauthorized disclosure. If you have registered for any Website that requires use of a password, we encourage you to change your password regularly and not to share it with anyone.

Franciscan Alliance takes precautions to safeguard your Individual Information. However, like other internet sites, you acknowledge that we cannot guarantee that it is completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet. Similarly, we cannot completely ensure the privacy of email communications to and from our site because they are not encrypted and, therefore, not secure. These communications, like most Internet email, could be intercepted without your knowledge and permission, while in transit to or from our site. For example, if you register for Franciscan Alliance’s free health emails, your information is not secure during transmission to us. If you are concerned about your privacy, we suggest that you do not use email to communicate information to us that you consider sensitive. Likewise, if you access websites of third parties via a link on the Websites, your access to such third party sights would not be secure.

III. Medical Conditions

Any health information provided on the websites are for general informational purposes only. The websites are not intended to provide medical care or advice. The websites should not be used as an alternative for medical care from a qualified professional. If you need or think you may need medical care, you should follow up with a physician or other health care professional. The website should never be used in emergency situations requiring immediate attention. In an emergency situation, dial 911 or contact your physician. The Website should never be used to communicate your specific health information, including but not limited behavioral/mental health, chemical dependence, such as alcohol and substance abuse, or workers’ compensation injuries and disabilities.

IV. Changing or Deleting Your Personal Information

You can change the personal information in your Franciscan Alliance profile at any time by clicking on “Edit Profile” on the navigation bar at the top of any page on our site. If you want to unsubscribe from any website for which you registered, you may request to do so at any time upon written (including electronic) request identifying the service(s) for which you want to unsubscribe in the form we may available for such purposes. Upon such written request, We will delete your personal registration information from the active and searchable areas of our system at your request. However, that it is not feasible for us to remove every electronic record that may contain your data. We cannot remove copies of your information that may exist in records we create as backup in case our main data is lost. We also cannot delete information from anonymous, aggregated databases. This information cannot be linked to you. Franciscan Alliance maintains and archives all Individual Information provided by users. This data is retained in our archives and not deleted.

V. Emails

When you sign up for free health emails, Franciscan Alliance maintains information about your selections only for the purpose of sending you the emails. We will send you only information that you request.

VI. Discussion Boards

The discussion boards, if any, are open to the public so others using these areas on the Websites can read your posts. If you are concerned about privacy, use caution when posting messages to our discussion boards. Any information you include when participating in discussion boards is available to anyone with Internet access. For example, if you include your email address in a message you post on a discussion board, it is publicly accessible.

VII. Cookies

Cookies are small bits of information placed on your computer’s hard drive by a website. It is a simple text file that helps your browser to remember certain information that the website can later retrieve to streamline communication between your browser and the website. Franciscan Alliance does not store this information. The websites can only read the cookies placed on your computer by us. We cannot access any information on your hard drive placed there by you or any other source. Franciscan Alliance uses cookies for user convenience. The cookie will tell our system certain information so you don’t have to fill in the same information each time you visit us. Franciscan Alliance uses only benign cookies that have no functionality. This means the cookie cannot do anything to your computer’s hard drive and cannot read information from your computer’s hard drive.

Cookies also may be used by Franciscan Alliance on an aggregate basis to track site navigation. This information is not traceable to an individual user. Navigation streams are used to assist us in determining where people go when visiting our site and how long they stay in a particular area. This information is used to improve our site and may be shared with advertisers.

The cookie feature can be turned off on your browser. For more information on turning off the cookie feature, consult your browser help section. If you choose to turn off cookies, you can still access all areas of our site. Once the cookie feature on your browser is turned off, you might have to “refuse” a cookie each time you encounter one searching our site.

VIII. IP Addresses

An Internet Protocol (IP) address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP) whenever you access the Internet. This number may be the same each time you access the Internet or it may change. Like other internet sites, Franciscan Alliance uses IP addresses to collect aggregate information about numbers of visitors and site usage. The address is logged on our server when your computer requests information from Franciscan Alliance. However, to allow users to access our site anonymously, your IP address is not linked with personal information about you. Franciscan Alliance reserves the right, in rare instances, to use IP addresses to identify individuals who threaten our site, service or customers or if required by law or legal process to do so.

IX. Surveys, Questionnaires and Polls

When you respond to surveys, questionnaires or polls on our site, we may, at times, ask you for demographic information such as your gender or age. This information is collected only as anonymous, aggregated information and is used for statistical purposes. Otherwise, we do not collect or store your personal responses.

X. Children

Franciscan Alliance does not knowingly allow children under the age of 18 to register on our website for any purpose or to access any features that require registration. We require visitors to indicate their year of birth to register. If we learn that we have been provided identifying personal information from a child under the age of 18, we will take reasonable steps to promptly delete that information from our system.

XI. Search Functions

We do not collect information about searches that you perform on our website.

XII. Leaving Franciscan Alliance

Once you leave Franciscan Alliance to visit another site, we have no control over your privacy or security issues even if you reached the other site by clicking on a link within Franciscan Alliance. Throughout the Franciscan Alliance website, you will see links that can lead you to another site. If you click on an advertisement or sponsorship acknowledgment while you are on Franciscan Alliance, you will be leaving Franciscan Alliance and will be directed to the advertiser or sponsor’s site. Also, if you click on a link or a “Return to” or “Back to” banner for another website, you will be leaving Franciscan Alliance and will be directed to the linked Web site, Franciscan Alliance also offers listings of resources that contain links to the websites of government agencies and non-profit organizations. If you click on those links, you will be leaving Franciscan Alliance and will be taken to the website of that agency or organization. At times, clicking on a hyperlink within an article will bring up information on another site without warning. In these cases, however, the information will appear in a second, smaller “pop-up” window and the Franciscan Alliance page will remain clearly visible on your computer screen.

XIII. Contact and Customer Support

If you have any questions or concerns about the security or privacy of your personal identifiable information on the Website, please contact us by email or send a written notification to:
Franciscan Alliance Marketing and Corporate Communications

Attn: Webmaster
8111 S. Emerson Ave.,
Indianapolis, IN 46237

XIV. Complaints

Indiana Consumer Protection Law can be reported to: Consumer Protection Division Office of Attorney General, 302 W. Washington St., 5th Floor Indianapolis, IN 46204 Phone: (800) 382-5516