Payments, billing and insurance questions at Franciscan Beacon

Thank you for choosing Franciscan Beacon for your care. We understand how overwhelming it can be to deal with health issues, medical expenses and insurance questions. We want to make the process as easy and worry-free as possible for you. We’re here to help you understand your bill, navigate insurance questions or provide other assistance.

Payment options and billing questions

What is the finance office’s phone number?

(866) 903-0436

Available Monday – Friday, 8 AM – 6 PM EST

What form of payment do you accept?

We accept personal checks, Visa, MasterCard, Discover and American Express.

Can I mail my payment?

Yes. Please mail payments to the following address:

PO Box 772351

Detroit, MI 48277

Can I pay in person?

Payments can be made in person at the finance office at Franciscan Health Michigan City.

3500 Franciscan Way

Michigan City, IN 46360


Accepted insurance plans

All Franciscan Beacon providers accept the following insurance plans. If you do not see your plan listed, please call your insurance carrier directly to verify benefits and network participation.

  • Ambetter (Managed Health Services)
  • Anthem Blue Cross/Blue Shield
  • Anthem Healthy Indiana Plan
  • Anthem Medicaid
  • Anthem Pathway X
  • Choice Care
  • Community Health Alliance (CHA)
  • Indiana Medicaid
  • Managed Health Services
  • Medical Mutual
  • Medicare
  • MultiPlan/PHCS
  • PHP Select
  • Physicians Health Plan (PHP)
  • Stratos/NPPN
  • United Health Care

Financial assistance

At Franciscan Beacon Hospital, we are dedicated to making health care services accessible to all of our patients. You may be eligible for financial assistance under the terms and conditions we provide.

Franciscan Beacon Hospital

Questions? Call (866) 903-0436

Price Transparency

The information provided in the hospital price transparency links below includes a comprehensive list of charges for each inpatient and outpatient service or item provided by our hospitals. The data provided is compiled from rolling prior twelve month data.

This information is provided in compliance with the Centers for Medicare and Medicaid Services (CMS) requirements for pricing transparency. Franciscan Beacon Hospital provide a list of our standard charges via the Internet in a machine-readable format and as a list of standard charges by diagnostic related group (DRG).

The Hospital standard charges worksheet displays the hospital’s gross charges, discounted cash prices, payer negotiated rates, and minimum and maximum payer negotiated rates. The hospital may have payer negotiated rates for services that are not included in the hospital’s chargemaster. If the hospital’s chargemaster does not include a service, the applicable gross charge and discounted cash prices indicate NA,zero or blank. If a payer does not have a negotiated rate for the applicable service, the applicable cell will indicate NA, zero or blank, including the minimum and maximum negotiated charges. These instances occur as payors pay differently for services based on negotiated terms and conditions of their contract with the Hospital. This can include bundling of charges into packages that don’t correlate to direct payment of charges on a one to one basis.

It’s important to know that actual patient charges are based on an individual’s specific needs and will differ greatly from the historic average charges shown using this tool. There are many factors that affect what patients actually pay for care, including health plans, insurers, Medicare or Medicaid.

For information about the cost of your specific care, please see our Price Estimator Tool.

Hospital Standard Charges (machine readable files)

The information provided below is a comprehensive list of charges for each inpatient and outpatient service or item provided by our hospital, also known as a chargemaster. Hospital Charges are the same for everyone, including our payors. The charges listed are subject to change and may not reflect the exact amount billed due to variation in services provided based on specific needs of each patient. Medication and supplies can fluctuate and vary based on dosage, frequency and variation in manufacturer’s average wholesale price. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of their own pocket. Please see our Hospital Price Transparency and Price Estimator Tool to assist with estimation of your costs.